When to Use AI and When Not To: A Litigant in Person's Guide to Employment Tribunals in England and Wales

AI helps litigants organize tribunal cases but can't replace human judgment. Use with caution—it may cite fictional cases or apply wrong jurisdiction.​​​​​​​​​​​​​​​​

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When to Use AI and When Not To: A Litigant in Person's Guide to Employment Tribunals in England and Wales
Photo by Steve Johnson

Understanding the Employment Tribunal Process for Litigants in Person

An Employment Tribunal serves as a specialized judicial body that resolves workplace disputes between employees and employers in Employment Tribunals in England and Wales. Unlike traditional courts, these tribunals provide a more accessible forum where individuals can pursue claims related to unfair dismissal, discrimination, unpaid wages, and other breaches of employment law. Employment Tribunals are designed to be more informal than courts, making them particularly valuable for litigants in person - individuals who represent themselves without legal counsel.

The tribunal process follows a structured path:

  1. Preliminary discussions or internal grievance procedures at the workplace
  2. Engaging with Acas for mandatory early conciliation
  3. Receiving a certificate to file an ET1 claim form after conciliation
  4. Submission of the ET1 form within the required timeframe
  5. The respondent filing an ET3 form with their defense
  6. Case management sessions with tribunal directions
  7. The final hearing where both parties present evidence
  8. Delivery of the tribunal's judgment

After completing early conciliation, you'll receive a certificate allowing you to file an ET1 claim form - the official document that starts your Employment Tribunal case. This form requires detailed information about your dispute, including evidence and legal arguments supporting your position. The ET1 form submission marks the beginning of strict procedural timelines that must be followed carefully.

Most Employment Tribunal claims must be filed within three months less one day from the date of the incident or termination of employment. Missing this deadline can result in your case being dismissed before it's even considered. After you submit your ET1, the respondent (usually your employer) receives the claim and has the opportunity to respond by filing an ET3 form with their defense.

The case then progresses through case management sessions where the tribunal gives directions about evidence and schedules, eventually leading to a hearing. At the hearing, both parties present their evidence before a judge and potentially non-legal members who have expertise in workplace matters. After considering all submissions, the tribunal delivers a reasoned judgment on your Employment Claim.

"The Employment Tribunal system was designed to be accessible to litigants in person, but that doesn't mean it's simple. Procedural rules must still be followed, and the quality of evidence and argument remains crucial to success." - Judge Shona Simon, Former President of Employment Tribunals (Scotland)

Why is understanding this process so important? Employment Tribunal cases hinge not just on the merits of your claim but also on your ability to follow procedures correctly. A strong case can fail simply because of missed deadlines or procedural errors.

The Potential Benefits of Using AI as a Litigant in Person

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Photo by Markus Winkler

Artificial intelligence tools offer several advantages for litigants navigating the Employment Tribunal system without legal representation:

  • Assistance with drafting initial correspondence, including grievance letters and "without prejudice" communications
  • Information organization for sorting, categorizing, and managing substantial documentation
  • Summarization of complex legal texts into more digestible information
  • Identification of relevant legal terminology and concepts that might apply to your case
  • Speed of analysis for quickly identifying patterns from similar cases
  • Timeline organization to arrange incidents chronologically and ensure consistency

Have you ever struggled to understand complex legal documents? AI can summarize lengthy legal texts and break down complicated employment law concepts into more digestible information. While you should verify any AI-generated summaries, this function provides a starting point for understanding dense legal material that might otherwise feel overwhelming.

AI tools can also identify potentially relevant legal terminology and concepts that might apply to your Employment Tribunal case. For example, if describing a situation where you were treated differently from colleagues, an AI might flag this as potentially relevant to discrimination claims and suggest researching the Equality Act 2010. This preliminary guidance helps focus your research on the most relevant areas of employment law.

The speed of AI analysis represents another valuable benefit. Instead of spending countless hours manually searching through legal resources, AI can quickly identify patterns and examples from similar Employment Tribunal cases. This efficiency allows you to allocate more time to developing your arguments and preparing for the hearing itself.

Consider how AI might help with organizing your timeline of events - a critical element in many tribunal cases. AI tools can assist in arranging incidents chronologically, identifying potential patterns of behavior, and ensuring consistency in your account. This organizational support helps create a clearer narrative for the tribunal to follow.

By handling these more routine aspects of case preparation, AI frees you to concentrate on the substantive elements of your Employment Claim - crafting persuasive arguments, preparing for questioning, and ensuring you meet all procedural requirements set by the tribunal.

The Significant Risks of Relying on AI for Your Employment Tribunal Claim

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Photo by Maxim Tolchinskiy

While AI offers certain advantages, relying too heavily on these tools for your Employment Tribunal case carries substantial risks that every litigant in person should understand. Perhaps the most concerning issue is what experts call "AI hallucination" - the tendency of AI systems to generate convincing but entirely fictitious information. In a legal context, this could mean producing references to non-existent legal cases, fabricated statutes, or invented legal principles that sound plausible but have no basis in reality.

A senior employment judge recently noted: "We're increasingly seeing litigants cite cases that simply don't exist, clearly generated by AI systems that prioritize providing an answer over providing the correct answer." This phenomenon becomes particularly dangerous in Employment Tribunal proceedings, where citing fictional legal authorities could severely damage your credibility.

AI systems typically train on data that may be outdated or incomplete, creating a significant risk of receiving inaccurate legal information. Employment law in England and Wales evolves constantly through new legislation and case law. For instance, many aspects of employment protection changed substantially after Brexit, with ongoing adjustments that may not be reflected in AI training data.

Another critical concern is jurisdiction confusion. Many popular AI systems are primarily trained on American legal materials. This can result in them providing information based on US employment law, which differs significantly from the legal framework in England and Wales. Without specialized knowledge, you might not recognize when an AI has switched to discussing foreign legal concepts irrelevant to your Employment Tribunal case.

"The danger with AI legal tools is that they often present fiction as fact with absolute confidence. For litigants in person, distinguishing between accurate and hallucinated content can be nearly impossible without legal training." - Lady Hale, former President of the UK Supreme Court

AI Limitation

Potential Risk to Your Case

AI Hallucination

Citation of non-existent legal cases or principles

Outdated Training Data

Reliance on superseded laws or procedures

Jurisdiction Confusion

Application of US law to UK employment matters

Privacy Concerns

Confidential case details potentially retained in AI systems

Embedded Biases

Skewed interpretations affecting discrimination claims

Automation Bias

Unquestioning acceptance of AI-generated content

Privacy and confidentiality present additional concerns. When you input case details into public AI platforms, that information may be stored, potentially compromising confidential aspects of your employment dispute. Some AI services explicitly state in their terms of service that they use user inputs to further train their systems, meaning your sensitive employment information could become part of their dataset.

AI systems may also contain embedded biases that affect their outputs. These biases could lead to skewed interpretations of your situation or recommendations that don't properly account for protected characteristics under the Equality Act 2010. This is particularly problematic in discrimination cases where nuanced understanding of equality law is essential.

Perhaps most dangerous is "automation bias" - the tendency to trust computer-generated information over human judgment. This bias can lead litigants to accept AI-generated legal analysis without verification, potentially building Employment Tribunal cases on fundamentally flawed foundations.

Tribunal judges are increasingly aware that litigants in person may use AI tools and may specifically question the sources of legal arguments presented. Being unable to substantiate your claims with recognized legal authorities could significantly weaken your position during hearings.

When AI is Not Appropriate or Sufficient for Your Employment Tribunal Case

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Photo by Alexander Mils

Despite technological advances, certain aspects of Employment Tribunal proceedings remain firmly outside AI's capabilities.

AI should never be relied upon for:

  • Personalized legal advice tailored to your specific circumstances
  • Substantive legal reasoning or making strategic decisions about your claim
  • Drafting witness statements without expert review
  • Predicting case outcomes with any certainty
  • Determining technical procedural requirements regarding evidence and submissions
  • Complex or evolving areas of employment law such as worker status in the gig economy

Most fundamentally, AI cannot provide personalized legal advice tailored to your specific circumstances. The nuances of employment law in England and Wales require human judgment informed by professional training and practical experience. No matter how sophisticated, AI lacks the contextual understanding essential for strategic legal decisions.

"Employment Tribunals require a nuanced understanding of both law and human experience. While AI can process information, it cannot replicate the judgment, empathy, and strategic thinking essential to effective advocacy." - Sir Brian Langstaff, former President of the Employment Appeal Tribunal

Using AI to draft witness statements without expert review represents another significant risk. Witness testimony forms a crucial part of most tribunal hearings, and statements must meet specific standards. Professional legal representatives can quickly identify AI-generated witness statements through their standardized language and lack of authentic personal voice. Such statements may be given less weight or even raise questions about credibility.

Have you considered the human element of presenting your case? Tribunal success often depends on effectively communicating your employment experience to the panel. AI cannot capture the emotional impact of workplace issues or present them authentically - yet this human connection can be pivotal in many Employment Tribunal decisions.

AI should never be used to predict case outcomes with any certainty. While some research explores predictive analytics in legal settings, these remain experimental tools rather than reliable resources for litigants in person. The factual specifics of your case, the composition of the tribunal panel, and countless other variables affect outcomes in ways that current AI cannot accurately model.

Employment Tribunal procedures involve numerous technical requirements regarding evidence submission, witness handling, and procedural applications. These aspects require precise understanding of tribunal rules that AI may misrepresent or oversimplify. For instance, using AI to determine whether a particular document is privileged could lead to serious procedural errors with lasting consequences for your case.

The most effective presentations in Employment Tribunals typically combine legal knowledge with persuasive storytelling - explaining not just what happened but why it matters legally. This blend of technical and narrative skills remains firmly in the human domain. While AI might help organize information, the convincing presentation of your case requires human judgment and emotional intelligence.

Issues involving complex or evolving areas of employment law - such as worker status in the gig economy or the application of reasonable adjustments - are particularly unsuitable for AI assistance. These cutting-edge legal questions require nuanced interpretation of recent case law and policy considerations that AI systems may not fully incorporate.

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Photo by Hitesh Choudhary

Litigated provides essential support for litigants navigating the Employment Tribunal system, whether you choose to use AI tools or prefer traditional approaches. Our platform recognizes that technology can be helpful but must be balanced with reliable legal information and community support to achieve the best outcomes in employment disputes.

Resource Type

How It Helps Litigants in Person

News & TechSavy Sections

Stay informed about AI developments in legal contexts

Legal Resources

Verified, up-to-date information on employment law in England and Wales

Community Platform

Peer support and shared experiences from other litigants

Educational Content

Practical application of employment law principles in tribunal settings

For those using AI as an organizational tool, Litigated's News and TechSavy sections keep you informed about technological developments and their potential impact on employment law proceedings. These resources help you understand both the capabilities and limitations of AI tools, ensuring you use them appropriately while avoiding common pitfalls that could compromise your Employment Claim.

Litigated's Legal Resources section offers verified, up-to-date information on employment law in England and Wales - essential for cross-checking any output generated by AI systems. These resources include practical guides to tribunal procedures, explanations of key employment rights, and analyses of significant recent cases that shape how tribunals approach different types of claims.

Educational content from Litigated helps build the foundational legal knowledge needed to effectively represent yourself. Unlike AI, which may provide information without context, our educational materials are designed specifically for litigants in person, focusing on practical application rather than abstract legal theory. These resources explain not just what the law says but how it applies in real Employment Tribunal settings.

Litigated's approach empowers litigants to make informed decisions throughout the tribunal process. Rather than creating dependency on automated solutions, we provide the knowledge and community support needed to take control of your case. This balance ensures that you remain at the center of decision-making while having access to reliable guidance.

Whether preparing an ET1 form, responding to an employer's defense, or preparing for a preliminary hearing, Litigated offers resources that complement your efforts without replacing your essential role in the process. This supportive approach recognizes that successful representation in an Employment Tribunal combines personal commitment with access to quality resources.

Conclusion

Navigating an Employment Tribunal as a litigant in person presents significant challenges that require careful consideration of all available tools, including AI. While artificial intelligence can offer valuable assistance with organization, initial drafting, and background research, it comes with substantial limitations and risks that every self-represented litigant should recognize.

The formal nature of tribunal proceedings, with their strict deadlines and procedural requirements, demands precision that current AI technology cannot guarantee. Employment law in England and Wales involves nuanced interpretation that benefits from human judgment and contextual understanding. Using AI as a starting point rather than a comprehensive solution offers the best approach for most litigants.

"Technology should be the servant, not the master, of justice. AI tools can support access to justice when used appropriately, but they cannot replace the human judgment at the heart of our legal system." - Lord Reed, President of the UK Supreme Court

Remember that tribunal judges and experienced representatives can quickly identify AI-generated content that hasn't been properly verified or personalized. Building your case on solid factual foundations and verified legal principles will always serve you better than relying on potentially flawed automated outputs.

Litigated remains committed to supporting litigants in person by providing reliable resources, community connections, and educational content that empower individuals to make informed decisions. By combining these trusted resources with thoughtful use of technology, you can navigate the Employment Tribunal process with greater confidence and clarity.

The most successful approach to self-representation balances technological assistance with human judgment, community support, and verified legal information. This balanced strategy recognizes both the value and limitations of AI in the context of employment disputes, positioning you to present the strongest possible case in your Employment Tribunal proceedings.

FAQs

Can I use ChatGPT to write my ET1 form?

While AI tools like ChatGPT might help generate initial ideas or structure for your ET1 form, they should not be used to produce the final document without careful review and editing. AI may miss crucial details specific to your employment situation or include irrelevant information. The ET1 form requires precise details about your employment relationship, the nature of your claim, and the remedy you seek. Using AI as a starting point is reasonable, but you must thoroughly personalize the content and verify all legal claims before submission. Remember that once submitted, your ET1 becomes a formal legal document that you may need to defend during tribunal proceedings.

Will the Employment Tribunal know if I've used AI?

Employment Tribunal judges and representatives have become increasingly adept at identifying AI-generated content. The standardized language patterns, generic phrasing, and sometimes overly formal tone of AI writing often stand out in legal documents. More concerning is when AI fabricates legal cases or principles that don't exist - something experienced legal professionals will immediately recognize. Rather than focusing on hiding AI use, concentrate on verifying and personalizing any AI-assisted content. Tribunals are primarily concerned with the accuracy and relevance of your submissions, not their origin, but unverified AI output could significantly damage your credibility.

Where can I get reliable legal information if I'm representing myself?

Several trusted sources provide reliable information for litigants in person. Litigated offers specialized resources including case analyses, procedural guides, and community support specifically for employment matters. The government's official Employment Tribunal guidance provides essential information about procedures and time limits. Acas (Advisory, Conciliation and Arbitration Service) offers free, impartial advice about workplace rights and dispute resolution. Citizens Advice provides practical guidance on employment issues and can sometimes offer free initial legal advice. Law centers and university legal clinics may provide pro bono assistance in some areas. For specific legal research, the British and Irish Legal Information Institute (BAILII) database contains employment case law. Always prioritize official UK sources when researching employment law, as information from other jurisdictions may not apply to tribunals in England and Wales.

Nick

Nick

With a background in international business and a passion for technology, Nick aims to blend his diverse expertise to advocate for justice in employment and technology law.